SHIPPING & RETURNS

SHIPPING POLICY

 

  • All books are carefully packed in specialist cardboard book wraps and dispatched within 2 working days.
  • Expedited shipping is available upon request.
  • Shipping times and costs vary depending on location.

Pre-orders

  • Pre-ordered books will be shipped on the day of publication.

UK postage

  • Free

 

RETURNS POLICY

 

  • We have a 30-day returns policy after which we cannot offer a refund or exchange. 
  • A returned book must be in the original packaging, unused and in the same condition that it was received.
  • We require proof of purchase.

Refunds

  • We will notify you of your refund status once the return has been received and checked. If approved, your refund will be processed within 3 working days and applied to the original method of payment. If not, we will contact you to explain the reason why. 
  • A partial refund may be offered at Triglyph Books discretion. 

Pre-orders

  • Payment will be taken in full for pre-orders.
  • You can cancel your pre-order and get a full refund within 14 days of placing the order.

Exchanges

  • Please inspect your book upon receipt and contact us immediately if it is defective or damaged. We will only exchange the same title. 

Posting

  • Please return your book to: Triglyph Books Ltd, 16 Riverview Business Park, Station Rd, Forest Row, East Sussex, RH18 5FS, United Kingdom. 
  • You are responsible for your own shipping costs and they are non-refundable. 
  • If you receive a refund, the cost of return shipping will be deducted from the refund.